Terms of Service

1. Eligibility

You must be at least 18 years old to create an account or use the Service. By using the Service, you represent and warrant that you are at least 18 years old, have reached the age of legal majority in your jurisdiction of residence, and are legally capable of entering into a binding contract. Accounts created by or for individuals under the age of 18 are unauthorized and will be terminated immediately upon discovery.

2. Description of the Service

manipulight allows users to upload screenshots of conversations, which are processed using optical character recognition and analyzed using artificial intelligence to identify potential communication patterns (such as, without limitation, examples the system labels as devaluation, passive aggression, boundary-related concerns, or manipulative patterns).

The Service is not, and must not be treated as:

• Professional therapy, counseling, or psychological treatment
• Legal advice, or evidence prepared for use in any legal proceeding
• A clinical or diagnostic tool of any kind
• A guarantee, prediction, or definitive statement of fact about any person's intentions, character, or mental state

NO MEDICAL OR LEGAL ADVICE: We are not licensed medical professionals, psychologists, psychiatrists, or attorneys. The Service does not constitute, and must not be construed as, professional therapy, psychological counseling, psychiatric evaluation, mental health diagnoses, or legal counsel. The AI models may produce inaccurate, incomplete, fabricated ("hallucinated"), or inappropriate responses. You agree that you will not rely on the Service for making critical life, medical, or legal decisions. In the event of a mental health emergency, immediately contact local emergency services or a licensed clinician.

3. User Content, Sharing, and Strict Liability

You are solely and exclusively responsible for the data, screenshots, and images you upload or transmit through the Service, and for any decision you make to share an analysis using the Service's Sharing feature (collectively, "User Content"). By uploading or sharing User Content, you represent, warrant, and covenant that:

• You possess all necessary rights, licenses, consents, and permissions to upload and, where applicable, to share the User Content.
• Your collection, submission, and sharing of the User Content strictly complies with all applicable local, state, national, and international laws, including but not limited to wiretapping statutes, two-party consent recording laws, and privacy regulations.
• If you enable the Sharing feature for an analysis, you understand and accept that the resulting link — including any conversation excerpts and any profile alias you assigned — may become accessible to anyone who obtains that link, and you are solely responsible for that disclosure.
• You are not using the Service to stalk, surveil, harass, dox, or gather intelligence on another person without a lawful basis, or in violation of any protective order or applicable law.
• Your content does not include child sexual abuse material, non-consensual intimate imagery, or content that infringes any third party's intellectual property or privacy rights.
• You will indemnify, defend, and hold harmless manipulight against any third-party claims alleging that your User Content — including content you have shared — violates their privacy rights, intellectual property rights, or constitutes defamation or harassment.

4. Intellectual Property, Content Ownership, and Licenses

4.1 Your Content

As between you and us, you retain all ownership rights, including any copyright, in the screenshots, text, and any profile aliases or labels you submit or create through the Service ("Your Content"). We do not claim ownership of Your Content.

4.2 License You Grant to Us

By submitting Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, reproduce, and display Your Content solely to:

• (a) provide the Service to you, including generating and displaying your analyses;
• (b) route relevant text to third-party AI sub-processors as described in our Privacy Policy;
• (c) where you affirmatively enable the Sharing feature for a specific analysis, make that analysis — including any profile alias and the displayed conversation excerpts — accessible via a shareable link to anyone who accesses that link, until you disable sharing or delete the analysis or your account; and
• (d) where you have not opted out, include a de-identified, PII-scrubbed version of Your Content in our internal training datasets as described in our Privacy Policy.

This license terminates when the relevant content or your account is deleted, subject to the residual backup window described in our Privacy Policy — except that any copy of a shared analysis already accessed by a third party via a shared link prior to deactivation may persist outside our systems and outside our control, and is not covered by this Agreement.

4.3 Sharing Feature — Your Responsibility

If you use the Sharing feature, you are solely responsible for deciding who receives the resulting link and for the consequences of that disclosure, including as to any third party referenced in the shared content. We do not control who a recipient forwards a shared link to once you have shared it, and we are not responsible for content once it has left our platform via a link you created.

4.4 Our Content and the Service

The Service — including its software, source code, algorithms, machine learning models we train or fine-tune, user interface, design, documentation, and all content we create (excluding Your Content) — is owned by us or our licensors and is protected by copyright, trade secret, and other applicable intellectual property laws. Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and to use the AI-generated analyses we provide you, for your own personal, non-commercial purposes.

4.5 Restrictions

You may not:

• (a) use AI-generated outputs from the Service, in bulk or systematically, to train, fine-tune, evaluate, or build a competing product, model, or dataset;
• (b) resell, sublicense, or commercially redistribute analyses generated by the Service; or
• (c) remove or obscure any proprietary notices contained in the Service or its outputs.

4.6 Trademarks

"manipulight" and any associated logos, product names, or feature names are our trademarks or trade names. Nothing in this Agreement grants you any right to use our trademarks without our prior written consent.

4.7 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, royalty-free license to use them for any purpose, without any obligation to compensate or credit you.

4.8 Copyright Complaints

If you believe content available through the Service infringes your copyright, contact support@manipulight.com with a description of the work, its location within the Service, and your contact information, and we will investigate in good faith.

5. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Using the Service to stalk, harass, dox, threaten, or intimidate any individual, including via the Sharing feature
• Submitting imagery containing child sexual abuse material (CSAM), non-consensual explicit imagery, or extreme violence
• Attempting to reverse engineer, decompile, hack, scrape, or otherwise disrupt the security, integrity, or performance of the Service or its underlying AI models
• Misrepresenting the AI-generated outputs as professional clinical diagnoses or legally admissible evidence in any proceeding
• Using outputs of the Service as evidence of fact in a legal, custody, immigration, or employment proceeding, or representing AI-generated analysis as a professional diagnosis or expert opinion
• Circumventing usage limits, rate limits, or account restrictions
• Using the Service for any unlawful purpose or in a manner that could harm, disable, or impair the Service

6. Free Tier, Subscriptions, and Payments

• New accounts may perform up to 3 free analyses, each covering up to 3 screenshots, to evaluate the Service before purchasing.
• Advanced features — including analytics, the Reflection Hub, and candidate comparison — are available only on a paid subscription plan, as described on our Pricing page.
• We do not offer a free trial of paid plans; paid plans are billed at the time of purchase.
• We may modify, expand, or restrict free-tier limits at our discretion, with reasonable notice for any material reduction affecting existing users.

All payments are processed by Whop, acting as merchant of record. By subscribing, you also agree to Whop's applicable terms of service. Subscriptions renew automatically at the end of each billing period unless cancelled before renewal. You may cancel at any time from your account settings or by contacting support@manipulight.com; cancellation takes effect at the end of the then-current billing period, and you retain access until that date.

You are responsible for any applicable taxes. We may change our prices with advance notice; changes apply to future billing cycles, not to periods already paid for. Refunds are governed exclusively by our separate Refund Policy.

7. Limitation of Liability and Warranty Disclaimer

DISCLAIMER OF WARRANTIES: THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, THAT ANALYSES ARE ACCURATE, COMPLETE, OR ERROR-FREE, OR THAT USING THE SERVICE WILL LEAD TO ANY PARTICULAR OUTCOME IN YOUR RELATIONSHIP OR PERSONAL SITUATION.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MANIPULIGHT, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you to the extent prohibited by applicable mandatory law.

8. Governing Law and Dispute Resolution

This Agreement, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the laws of Ukraine, without giving effect to any choice or conflict of law provision or rule, except to the extent that the mandatory consumer protection laws of your country of residence provide protections that cannot be waived by contract, in which case those mandatory protections apply to the extent required.

8.1 Agreement to Arbitrate

You and we agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Service will be resolved by binding, individual arbitration, administered by the American Arbitration Association (AAA)under its Consumer Arbitration Rules (or, for disputes involving parties outside the United States, its International Centre for Dispute Resolution, "ICDR," rules), rather than in court, except as set out below. Hearings will be conducted remotely by videoconference unless the arbitrator determines an in-person hearing is necessary. This arbitration agreement is enforceable under the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards.

8.2 Registration Status

As of the Effective Date of this Agreement, this arbitration clause has not yet been submitted to, or approved by, the AAA's Consumer Clause Registry. Until such registration is completed, the AAA may decline to administer a dispute arising under this clause. If the AAA declines to administer a dispute for this or any other reason, either party may instead bring the dispute in the competent courts of Ukraine, subject to the Class Action Waiver in Section 8.4, which remains in effect regardless of forum.

8.3 Exceptions

Either party may bring an individual action under simplified proceedings in the competent courts of Ukraine for disputes of minor value within the applicable jurisdictional thresholds. Either party may seek injunctive relief in the competent courts of Ukraine to protect its intellectual property rights.

8.4 Class Action Waiver

CLASS ACTION WAIVER: YOU AGREE THAT ANY CLAIMS OR DISPUTES YOU MAY HAVE AGAINST US MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, whether that claim proceeds in arbitration or in court.

8.5 Your Right to Opt Out

You may opt out of the arbitration agreement in Section 8.1. To do so, send an email to support@manipulight.com within 30 daysof first creating your account, with the subject line "Arbitration Opt-Out," including your full name and the email address associated with your account. If you opt out, neither you nor we will be bound by the arbitration provisions in this Section, and disputes will instead be resolved in the competent courts of Ukraine as set out above. Opting out of arbitration does not affect the Class Action Waiver in Section 8.4.

9. Term and Termination

9.1 Term

This Agreement remains in effect for as long as you maintain an account or otherwise use the Service.

9.2 Termination by You

You may stop using the Service and permanently delete your account at any time via the in-app account deletion feature. Account deletion is immediate and irreversible and is governed by the data-handling terms in our Privacy Policy. Deleting your account does not automatically cancel an active Whop subscription; you must separately cancel via your Whop Customer Portal to stop future charges.

9.3 Termination or Suspension by Us

We may suspend or terminate your access to the Service, in whole or in part, immediately and without prior notice, if we reasonably determine that:

• you have violated this Agreement, including the Prohibited Conduct in Section 5;
• your use of the Service poses a security, legal, or reputational risk to us, other users, or third parties;
• we are required to do so to comply with applicable law or a valid legal request; or
• your account has been inactive for an extended period, with prior notice where practicable.

We may also discontinue the Service in whole or in part, in which case we will provide reasonable advance notice where possible. Where practicable, and where the grounds for termination are not related to fraud, abuse, or legal compliance, we will make reasonable efforts to notify you and provide an opportunity to remedy the issue before permanent termination.

9.4 Effect of Termination

Upon termination of your account, for any reason:

• your right to access and use the Service ends immediately;
• any shared links you created via the Sharing feature will be automatically deactivated and will no longer be accessible via that link to third parties, subject to the limitation in Section 4.2 regarding copies already accessed before deactivation;
• your data will be handled in accordance with the deletion and retention terms of our Privacy Policy;
• no refund will be issued except as expressly provided in our Refund Policy; and
• any provisions of this Agreement that, by their nature, are intended to survive termination will survive, including Sections 3, 4, 7, 8, and this Section 9.4.

9.5 Appeal

If you believe your account was suspended or terminated in error, you may contact support@manipulight.com to request review. We are under no obligation to reinstate any account.

10. General Provisions

• Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control.
• Modifications to This Agreement: We may update this Agreement from time to time. We will provide notice of material changes (e.g., by email or in-app notice) before they take effect. Continued use after changes take effect constitutes acceptance.
• Severability: If any provision of this Agreement is found unenforceable, the remaining provisions remain in full effect.
• No Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment: You may not assign this Agreement without our consent; we may assign this Agreement in connection with a merger, acquisition, or sale of assets.
• Entire Agreement: This Agreement, together with our Privacy Policy and Refund Policy, constitutes the entire agreement between you and us regarding the Service.

11. Contact

Questions about this Agreement: support@manipulight.com